Completing Your Course and Receiving Your Certificate

Once you have completed your course and the full balance of your course has been paid, your work will go through final moderation checks.

Once your work has passed the final moderation checks, we will request your certificate from your course's awarding body. 

All certificates dispatched by our awarding bodies are now digital and sent via email (additional hard copies can be purchased separately).

What Is Moderation?

Moderation is the process where work submitted by learners is reviewed by a qualified external assessor. This ensures assignments have been marked fairly, accurately, and consistently, helping to maintain the integrity of the marking, and validate the overall quality of assessment decisions.

If you need to pay your remaining balance, you can either continue with your monthly scheduled payment, or clear the balance with a final payment. 

Receiving Your Certificate

Depending on your course's awarding body, it can take from 6 to 12 weeks for moderation to be completed and your certificate to be delivered.

If after 12 weeks your certificate has not arrived, please contact us using Chat Support (what is Chat Support?).

We are unable to issue updates on the progress of moderation/certification

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