How Do I Extend My Course?
If you have reached the end of your support period and have not yet completed your course, you may be able to extend your course.
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Why Can't I Access My Course?
If you are trying to access your course and cannot, this could be for a number of reasons: For help logging into your account, please read Accessing Your Course on the LMS. If you see a message that your account is suspended please contact us using ...
Can I Change My Course?
If you decide that your course is not a great fit for you, changing to another may be an option in certain circumstances. If you'd like to discuss a course swap, please contact us using Chat Support (what is Chat Support?) .
How Do I Access My Course?
You can access your course by logging in to the Learner Management System (LMS).
Why Can I Only See One Course in My Course Bundle?
If you have enrolled on a course bundle, only the first course in the bundle will be available when you first login to your LMS account. You can read more about course bundles here.
How Do I Pay my Course Balance?
To pay your course balance, you can contact us to request a payment link. Request a payment link by choosing the 'Make a payment > Pay course balance' option on Chat Support (what is Chat Support?)