How Do I Access My Course?

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• Why Can't I Access My Course?

  If you are trying to access your course and cannot, this could be for a number of reasons: For help logging into your account, please read Accessing Your Course on the LMS. If you see a message that your account is suspended please contact us using ...

• Can I Change My Course?

  If you decide that your course is not a great fit for you, changing to another may be an option in certain circumstances. If you'd like to discuss a course swap, please contact us using Chat Support (what is Chat Support?) .

• How Do I Extend My Course?

  If you have reached the end of your support period and have not yet completed your course, you may be able to extend your course.

• Why Can I Only See One Course in My Course Bundle?

  If you have enrolled on a course bundle, only the first course in the bundle will be available when you first login to your LMS account. You can read more about course bundles here.

• How Do I Pay my Course Balance?

  To pay your course balance, you can contact us to request a payment link. Request a payment link by choosing the 'Make a payment > Pay course balance' option on Chat Support (what is Chat Support?)