Your Payment Plan Explained

Your Payment Plan Explained

How the Payment Plan Works

When you choose to pay for your course using a payment plan, the cost of the course is spread across manageable monthly payments.

All learners using a payment plan should continue making monthly payments until the full course balance is cleared. Your payment schedule and agreement are confirmed at the time of enrolment. The payment plan is not a subscription that can be cancelled; it is a contractual agreement to pay the full balance of your course.

InfoThis article refers to payment plans setup directly with Association of Learning only. If you have a payment plan with Omni Capital Retail Finance, please contact their customer support team with any queries regarding payments. 

Paying Off Your Balance Early

You are welcome to pay off the remaining balance of your course in full at any time. Please note that your certificate can only be issued once the full balance has been paid.

To pay your course balance, please contact us using Chat Support to request a payment link.

Missed Payments

If you miss a payment for any reason, please contact us using Chat Support as soon as possible, who will help you make the outstanding payment and bring your account up to date.

If your scheduled direct debit payment has failed, we may attempt to charge your backup payment method (this is normally the card you used to pay your deposit during enrolment).

Keeping your account in good standing helps avoid fees and ensures continued access to your course materials.

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If you miss a scheduled direct debit payment towards the end of the month, the next charge to be reattempted may fall into the start of the next month. If your following scheduled direct debit payment is successful, this may result in two charges in the same month.

Late Payment Fees

If a scheduled payment was missed or delayed, a late payment fee may have been applied as per the terms and conditions you agreed to on enrolment.

If Your Direct Debit is Cancelled

Cancelling your direct debit does not cancel your course or your payment plan. To reinstate your direct debit, please contact us using Chat Support.

Additional Information

For full details of your agreement, please refer to our Terms and Conditions.

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To get help with your payment plan, you can contact our team at any time using Chat Support