How Long Does It Take for Work to Be Marked?
Once you have submitted your assignment, your tutor has up to
10 working days to mark and return the work to you.
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Why Has My Work Been Referred?
If your work has been referred, the specific reasons will be contained within your feedback issued by your tutor for your submission. You should read carefully the feedback you have been given, and action each of the points highlighted by your tutor. ...
Why Has My Work Been Flagged as AI Generated?
We have a strict zero-tolerance policy when it comes to AI , and when detected, you will be asked to remove and rewrite any sections where you used AI to help you.
Where is My Paper Study Pack?
If you have ordered a paper study pack for your course, these can take up to 10 working days to arrive. If you have not received your paper study pack and 10 working days have passed, please contact us using Chat Support.
Where is My Certificate?
Depending on your course's awarding body, it can take from 6 to 12 weeks for your certificate to be delivered.
Why Hasn't My Tutor Contacted Me?
As self-study courses, each learner is expected to move through the course at a pace that will allow completion within the support period stated on enrolment; our tutors and support team will not ask you to submit work if you have fallen behind in ...