How Do I Contact My Tutor?

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• Why Hasn't My Tutor Contacted Me?

  As self-study courses, each learner is expected to move through the course at a pace that will allow completion within the support period stated on enrolment; our tutors and support team will not ask you to submit work if you have fallen behind in ...

• How Do I Pay my Course Balance?

  To pay your course balance, please contact us using Chat Support to request a payment link.

• I Cancelled My Direct Debit, How Can I Set It Up Again?

  To avoid any late payment fees, you will need to reactivate your direct debit. Please contact us using Chat Support to request a direct debit link.

• Why Has My Work Been Referred?

  If your work has been referred, the specific reasons will be contained within your feedback issued by your tutor for your submission. You should read carefully the feedback you have been given, and action each of the points highlighted by your tutor. ...

• Can I Change My Course?

  If you decide that your course is not a great fit for you, changing to another may be an option in certain circumstances. If you'd like to discuss a course swap, please contact us using Chat Support.